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📝 Lesson Practice

⬜ Fill in the Blanks
⬜ Matching
⬜ Multiple Choice
⬜ Reflection
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🗣️ English Goal

ask for a correction when the price on the invoice is wrong

💼 Workplace Goal

practice reporting and solving a problem with a wrong price on a supplier invoice

💭 Warm-Up Question

Have you ever seen a price wrong on an invoice at work?

📖 Short Reading

Maria works in the purchasing department. She checks the invoice from a supplier today. The invoice is for 100 chairs. The price on the purchase order was 20 dollars each. But on the invoice, the supplier wrote 25 dollars each. Maria is not sure why the price is different. She calls the supplier and explains the mistake. The supplier says sorry and will send a new invoice with the correct price. Maria waits for the new invoice before she pays. She does not want to pay too much by mistake.

🔎 Check Your Understanding


1.
What product did Maria check on the invoice?


2.
What was the price on the purchase order?


3.
What did Maria do when she saw the wrong price?


4.
What will Maria do before she pays?

📚 Key Vocabulary

Word or phrase Simple meaning Example
invoice a paper with a list of products and prices The invoice shows how many chairs we ordered.
price how much money something costs The price on the invoice is different from the order.
purchase order a paper to order products from a supplier We sent a purchase order for 100 chairs.
supplier a company that sells products to us I called the supplier to ask about the price.
check to look carefully at something Maria checks the invoice for mistakes.
correct right or true She asks the supplier to send a correct invoice.
wrong not right or not true The price on the invoice is wrong.
call to speak on the phone Maria calls the supplier to explain the problem.
pay to give money for products We wait to pay after we get the correct invoice.
send to give or take something to someone The supplier will send a new invoice.

💬 Useful Language

reporting a problem:
The price on the invoice is wrong.

asking for a correction:
Can you send a new invoice with the correct price?

confirming information:
The price on the purchase order was 20 dollars each.

following up politely:
Have you sent the new invoice?

explaining the problem:
The invoice shows a price of 25 dollars, but we agreed 20 dollars.

giving a next step:
I will wait for the correct invoice before payment.

💬 Dialogue

🙂 Alex: Hi Sam, I checked the invoice for the chairs.

😀 Sam: Okay, what did you find?

🙂 Alex: The price on the invoice is wrong. It is 25 dollars each.

😀 Sam: What price did we agree?

🙂 Alex: The purchase order shows 20 dollars each.

😀 Sam: Can you call the supplier and ask for a new invoice?

🙂 Alex: Yes, I will call now and explain the problem.

😀 Sam: Good. Please wait to pay until we get the correct invoice.

🙂 Alex: I will do that. Thank you, Sam.

✏️ Exercise 1 – Fill in the Blanks

1.
The price on the ____ is different from the order. (invoice / table / chair)

2.
Can you ____ a new invoice with the correct price? (buy / send / call)

3.
Maria ____ the invoice for mistakes. (sells / waits / checks)

4.
The supplier is a company that ____ products to us. (sells / orders / pays)

5.
Maria will ____ to pay until she gets the correct invoice. (send / wait / buy)

6.
The purchase order shows 20 dollars ____. (deliver / invoice / each)

🔗 Exercise 2 – Matching


1.
invoice

 


2.
supplier

 


3.
call

 


4.
check

 


5.
correct

 


Options:

  • a.
    to speak on the phone
  • b.
    to look carefully for mistakes
  • c.
    right or true
  • d.
    a paper with prices and products
  • e.
    a company that sells products

✅ Exercise 3 – Multiple Choice


1.
What do you do if the price on the invoice is wrong?


2.
What is a purchase order?


3.
Why does Maria wait before paying the invoice?


4.
What should you say to ask for a correct invoice?


5.
What does the supplier do after the call?

🧩 Mini Practice

Practice answering aloud.


Say: The price on the invoice is wrong.


Say: Can you send a new invoice with the correct price?


Say: I will wait for the correct invoice before payment.


Say: The purchase order says 20 dollars each chair.


Ask: What do you do if the invoice price is wrong?


Say: I call the supplier and ask for a corrected invoice.


Ask: How do you explain the price mistake to the supplier?


Say: I say the invoice price is 25 dollars but the order says 20 dollars.

💼 Workplace Action

Check a supplier invoice in your notes or a sample and write one sentence about a price problem you find or imagine.

📝 Reflection


What will you say if you find a wrong price on an invoice?

🧭 Lesson Summary

In this lesson, you learn how to ask for a correction when the price on an invoice is wrong. You practise talking with suppliers about price problems. This skill helps you avoid mistakes with payments at work.

🔎 Answer Key

Check Your Understanding

  1. 100 chairs
  2. 20 dollars each
  3. She called the supplier to explain
  4. Wait for a new invoice

Exercise 1 – Fill in the Blanks

  1. invoice
  2. send
  3. checks
  4. sells
  5. wait
  6. each

Exercise 2 – Matching

  1. invoice – a paper with prices and products
  2. supplier – a company that sells products
  3. call – to speak on the phone
  4. check – to look carefully for mistakes
  5. correct – right or true

Exercise 3 – Multiple Choice

  1. Call the supplier to ask for a new invoice
  2. A paper to order products
  3. Because the price on the invoice is wrong
  4. Can you send a new invoice with the correct price?
  5. Sends a new invoice
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