📝 Lesson Practice
🗣️ English Goal
ask about product availability and delivery date on the phone
💼 Workplace Goal
practice a purchasing phone call to check product availability and delivery time with a supplier
💭 Warm-Up Question
Have you ever called a supplier to ask about a product?
📖 Short Reading
Alex is a purchasing assistant. He calls a supplier to ask about pens and paper. The supplier says both products are available. Alex asks how many pens are in stock. The supplier has 200 pens today. Alex also asks about paper. The supplier has 500 sheets of paper. Alex wants to know the delivery date. The supplier says delivery can be next Monday. Alex thanks the supplier and says he will place an order tomorrow. Later, Alex writes down the delivery date and quantities. He will check the order with his manager before calling again.
🔎 Check Your Understanding
1.
Who calls the supplier in the story?
2.
How many pens does the supplier have?
3.
When can the supplier deliver the products?
4.
What does Alex plan to do after the call?
📚 Key Vocabulary
| Word or phrase | Simple meaning | Example |
|---|---|---|
| supplier | a person or company who sells goods | We called the supplier to ask about the pens. |
| purchase order | a written request to buy products | Alex will send a purchase order for pens and paper. |
| availability | if a product is ready and can be bought | The supplier checked the availability of the pens. |
| delivery date | the day when the product arrives | The delivery date for the paper is next Monday. |
| quantity | how many pieces or amount of a product | Alex asked about the quantity of pens in stock. |
| order | a request to buy products | Alex wants to place an order today. |
| confirm | to say yes or agree something is correct | Please confirm the delivery date. |
| quotation | the price offer for products | Alex asked for a quotation for 200 pens. |
| invoice | a bill for products bought | The supplier will send an invoice after delivery. |
| stock | products ready to sell in the warehouse | The supplier has 500 sheets of paper in stock. |
💬 Useful Language
asking about availability:
Are the pens available now?
asking about quantity:
How many pens do you have in stock?
asking about delivery time:
When can you deliver the paper?
requesting a quotation:
Could you please send a quote for 200 pens?
confirming an order:
I would like to confirm my order for 300 sheets.
reporting a problem:
The delivery was late last time.
💬 Dialogue
🙂 Alex: Hello, this is Alex from ABC Company.
😀 Sam: Hello Alex, how can I help you today?
🙂 Alex: Are the blue pens available now?
😀 Sam: Yes, we have 200 blue pens in stock.
🙂 Alex: Thank you. What about white paper? Is it available?
😀 Sam: Yes, we have 500 sheets of white paper.
🙂 Alex: Great. When can you deliver the pens and paper?
😀 Sam: We can deliver everything next Monday.
🙂 Alex: That is good. I will send the order tomorrow.
😀 Sam: Thank you, Alex. We look forward to your order.
✏️ Exercise 1 – Fill in the Blanks
1.
Are the pens ____ now? (available / customer / price)
2.
How many sheets of paper do you have in ____? (invoice / stock / order)
3.
When can you ____ the pens to our office? (confirm / check / deliver)
4.
I would like to ____ the quantity in my order for 100 pens. (confirm / cancel / send)
5.
Could you send a ____ for 200 pens and paper? (invoice / quotation / receipt)
6.
The delivery is on ____. (Monday / next week / an hour)
🔗 Exercise 2 – Matching
1.
supplier
2.
purchase order
3.
delivery date
4.
quotation
5.
stock
✅ Exercise 3 – Multiple Choice
1.
What should you ask to know when the products will arrive?
2.
If you want to buy 100 pens, what should you do?
3.
What do you call a paper that shows the price of products?
4.
How can you ask about the amount of products available?
5.
If the delivery is late, what can you say?
🧩 Mini Practice
Practice answering aloud.
Say: Are the pens available now?
Say: How many pens do you have in stock?
Say: When can you deliver the paper?
Say: Could you please send a quotation for 200 pens?
Ask: What information do you need to make a purchasing phone call?
Say: I need to ask about availability and delivery date.
Ask: What will you say to confirm your order on the phone?
Say: I would like to confirm my order for 200 pens and 500 sheets of paper.
💼 Workplace Action
Roleplay a phone call to a supplier and ask about the availability and delivery date of a product you need. Use a fictional product and date.
📝 Reflection
How do you feel about making a simple purchasing phone call in English?
🧭 Lesson Summary
This lesson helps you ask about product availability and delivery dates on the phone. You can now make simple purchasing calls using clear English. Keep practicing to feel confident in your workplace.
🔎 Answer Key
Check Your Understanding
- Alex
- 200
- Next Monday
- Send an order
Exercise 1 – Fill in the Blanks
- available
- stock
- deliver
- confirm
- quotation
- Monday
Exercise 2 – Matching
- supplier = a company that sells products
- purchase order = a written request to buy products
- delivery date = the day when the product arrives
- quotation = a price offer for products
- stock = products available to sell
Exercise 3 – Multiple Choice
- When is the delivery date?
- Place an order
- Quotation
- How many do you have in stock?
- The delivery was late last time.