Lesson 5 – Changing or Cancelling a Reservation
🎯 Lesson goal
You will practise how to change or cancel a reservation politely. You will learn how to explain your situation and ask questions.
💬 Travel dialogue
🧳 Hello, I have a reservation for tomorrow, but I need to change the date.
🏨 Good morning! Can you please give me your reservation number?
🧳 Yes, it is 45217. I want to move my stay from tomorrow to next Monday.
🏨 Let me check. Yes, we have availability for next Monday. Would you like to keep the same room type?
🧳 Yes, please. Also, can you tell me if there is any extra charge for this change?
🏨 There is no extra charge since you changed the date within the allowed time.
🧳 Great! Can I also cancel the breakfast service for that day?
🏨 Yes, I can cancel the breakfast for you. Is there anything else you want to change?
🧳 No, that is all. How will I get the updated confirmation?
🏨 I will send a new confirmation email to you in a few minutes.
🧳 Thank you very much for your help and clear answers.
🏨 You are welcome! Have a nice day and enjoy your stay next week.
🧠 Explanation
This lesson shows how to change or cancel a reservation in a polite way. You practise explaining your situation and asking questions. This language is useful for hotels, flights, or tours.
🧳 Survival English
🧳 Can I change my reservation? (Ask if you can make a change.)
🧳 Is there a fee for cancellation? (Ask about any extra cost.)
🧳 Can you send me a new confirmation? (Ask to receive updated details.)
💡 Common English mistake
❌ I want change my reservation to next week.
✅ I want to change my reservation to next week.
🔊 Pronunciation
The word ‘reservation’ has the stress on the third syllable: re-ser-VA-tion.
🌍 Travel tip
Check the cancellation or change policy when you book. Some places allow free changes before a certain date.
🎧 Listen and repeat
🎧 Hello, I have a reservation for tomorrow, but I need to change the date.
🎧 Yes, it is 45217. I want to move my stay from tomorrow to next Monday.
🎧 Yes, please. Also, can you tell me if there is any extra charge for this change?
🎧 Great! Can I also cancel the breakfast service for that day?
🎧 No, that is all. How will I get the updated confirmation?
🎧 Thank you very much for your help and clear answers.
🧩 Mini Practice
Repeat these sentences aloud.
Say: I need to change my reservation.
Ask: Can I cancel my booking without a fee?
Say: I want to move my reservation to next Friday.
Ask: Is it possible to change the room type?
Ask: Can you send me a new reservation confirmation?
Say: I would like to cancel my breakfast service, please.
Ask: What is the last day to change my reservation?
Say: Please help me with canceling my booking.
Ask: Are there any extra charges for changing the date?
Say: Thank you for your assistance with my reservation.
🧳 Glossary
| English | Meaning |
|---|---|
| reservation | An arrangement to keep a place for you, like a hotel room or a flight seat. |
| cancel | To stop or remove a booking or a planned service. |
| change | To make a different plan or adjust a booking. |
| confirmation | A message or document that shows your booking is accepted and saved. |
| extra charge | An additional cost you pay beyond the original price. |
| policy | The rules about booking, changing, or canceling reservations. |
| availability | Whether there is a room, seat, or service free to book. |
✅ Quick check
Can you understand the dialogue and repeat the important sentences?