🔊 Audio Learning
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Lesson 38 – Booking a Specialist Tour or Activity

🎯 Lesson goal

You will practise confident communication when booking specialist tours or activities. You will learn to explain situations clearly and ask detailed questions.

💬 Travel dialogue

🎧 Listen first
Audio of the dialogue
Read the conversation before listening.

🧳 Hello, I’d like to book the underwater cave diving tour for next Saturday.

🧑‍✈️ Sure, sir. That tour requires prior diving certification. May I ask if you have one?

🧳 Yes, I hold an advanced open water certification from last year.

🧑‍✈️ Great. Have you checked the medical requirements? Some conditions may prevent participation.

🧳 I have asthma, but it’s well controlled. Is that likely to be a problem?

🧑‍✈️ It can be an issue. You’ll need a doctor’s clearance or a recent health certificate.

🧳 I can get a doctor’s note before the tour. Also, could you explain what equipment is provided?

🧑‍✈️ The company supplies wetsuits, tanks, and masks. You need to bring your own fins and snorkel.

🧳 I see. I actually forgot my fins at home. Can I rent those from you?

🧑‍✈️ Yes, we do rent fins, but the sizes are limited. Reserving them early is recommended.

🧳 Could you reserve medium-sized fins, please? Also, is there a cancellation policy I should know about?

🧑‍✈️ Certainly. Cancellations up to 48 hours before the tour get a full refund, but later cancellations forfeit the fee.

🧳 That’s clear. If bad weather cancels the tour, is there a reschedule option?

🧑‍✈️ Yes, in case of adverse conditions, we offer a reschedule to the next available date or a refund.

🧳 Perfect. To confirm, I’m booking one spot for next Saturday’s cave diving, with medium fins rental.

🧑‍✈️ That’s correct. I will email you the booking confirmation and payment details shortly.

🧳 Thank you for your help. I’ll send the doctor’s note by next week.

🧑‍✈️ You’re welcome! Please contact us if you have any changes or questions before the tour.

🧠 Explanation

In this lesson, the traveler books a specialist underwater cave diving tour. They manage a health condition and rental equipment needs while clarifying important booking details. The learner practises explaining situations clearly and asking detailed follow-up questions. This language helps handle specialist activity bookings independently and politely.

🧳 Survival English

🧳 Could you explain the equipment rental options? (Ask for details about rentals.)

🧳 Is there a specific cancellation policy for this activity? (Request clear information.)

🧳 Can I provide my medical clearance later? (Clarify conditions and timing.)

💡 Common English mistake

❌ I can sending you the doctor’s certificate later.

✅ I can send you the doctor’s certificate later.

🔊 Pronunciation

The word ‘cancellation’ has no ‘th’ sound. Stress the third syllable: can-cell-LA-tion.

🌍 Travel tip

For specialist tours, always confirm medical and equipment requirements early. Keep written confirmation of your booking and any agreements.

🎧 Listen and repeat

🗣️ Practice
Repeat the important phrases
Listen and repeat each sentence aloud.

🎧 Hello, I’d like to book the underwater cave diving tour for next Saturday.

🎧 Yes, I hold an advanced open water certification from last year.

🎧 I have asthma, but it’s well controlled. Is that likely to be a problem?

🎧 I can get a doctor’s note before the tour. Also, could you explain what equipment is provided?

🎧 I see. I actually forgot my fins at home. Can I rent those from you?

🎧 Could you reserve medium-sized fins, please? Also, is there a cancellation policy I should know about?

🎧 That’s clear. If bad weather cancels the tour, is there a reschedule option?

🎧 Perfect. To confirm, I’m booking one spot for next Saturday’s cave diving, with medium fins rental.

🎧 Thank you for your help. I’ll send the doctor’s note by next week.

🧩 Mini Practice

Repeat these sentences aloud.

Say: I would like to book the city photography workshop for next weekend.

Ask: Do I need any special equipment for the mountain climbing tour?

Ask: Can you explain the safety measures for this specialist tour?

Ask: Is it possible to reschedule if the weather is bad on the day of the tour?

Ask: I have a medical condition. Can I still participate in the surfing lesson?

Say: Please reserve a spot for me on the night wildlife safari.

Ask: What are the cancellation fees if I need to change my booking?

Say: I’d like to add a rented helmet to my booking for the off-road biking tour.

Ask: Could you confirm if meals are included in the hiking tour package?

Say: I will send a doctor’s note to confirm I’m fit for the diving excursion.

🧳 Glossary

English Meaning
specialist tour A tour focused on a specific activity that requires special skills or equipment.
certification An official document that proves you have the necessary skills for an activity.
medical clearance A doctor’s approval that you are fit to participate in a physical activity.
equipment rental Borrowing necessary gear for an activity, often for a fee.
cancellation policy The rules about refunds or penalties if you cancel a booking.
reschedule To change the date or time of a booked tour to a later occasion.
booking confirmation Written proof that your reservation is accepted and secured.
health certificate A document from a doctor confirming you are medically fit for an activity.
follow-up question A precise question asked after initial information to get more details.
specialist activity An activity that needs specific skills, training, or equipment.

✅ Quick check

Can you understand the dialogue and repeat the important sentences?