🔊 Audio Learning
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Lesson 4 – Asking for help at the train station

🎯 lesson_goal

Learn how to ask for help and information at the train station. Practice simple questions and polite requests.

💬 Travel dialogue

🎧 Listen first
Audio of the dialogue
Read the conversation before listening.

🧳 Excuse me, can you help me?

🧑‍✈️ Yes, of course. What do you need?

🧳 Where is the ticket office?

🧑‍✈️ It is near the main entrance, to your right.

🧳 Thank you. And where is platform 3?

🧑‍✈️ Go straight and then turn left. You will see signs for platform 3.

🧳 How can I buy a ticket for the next train to London?

🧑‍✈️ You can buy it at the ticket office or from the machines.

🧳 Can I pay by card here?

🧑‍✈️ Yes, you can pay by card or cash.

🧳 Thank you very much for your help.

🧑‍✈️ You’re welcome. Have a good trip!

🧠 Explanation

You are at the train station. You ask questions to find the ticket office and train platform. You learn to ask for help and information. This practice helps you feel confident when you travel by train.

🧳 Survival English

🧳 I need help.

🧳 Where is platform 3?

🧳 Can I buy a ticket here?

🔊 Pronunciation

The word ‘ticket’ has a clear ‘t’ sound at the start. Say it like ‘tik-it’, not ‘tick-et’.

🌍 Travel tip

When you ask for help, always start with ‘Excuse me’ or ‘Can you help me?’. It is polite and friendly.

🎧 Listen and repeat

🗣️ Practice
Repeat the important phrases
Listen and repeat each sentence aloud.

🎧 Excuse me, can you help me?

🎧 Where is the ticket office?

🎧 Thank you. And where is platform 3?

🎧 How can I buy a ticket for the next train to London?

🎧 Can I pay by card here?

🎧 Thank you very much for your help.

🧩 Mini practice

Repeat these sentences aloud.

Excuse me, where is the ticket office?

Can you help me?

Where is platform 3?

I want a ticket to London.

Can I pay by card?

Thank you for your help.

Where do I buy a ticket?

I need help, please.

🧳 Glossary

English
ticket office The place where you buy train tickets.
platform The area where you wait for the train.
train A vehicle that goes on tracks to take people to different places.
agent A person who helps passengers at the station.
pay by card Use a credit or debit card to buy something.
cash Money in paper or coin form.
entrance The place where you go inside the station.

✅ Quick check

Can you understand the dialogue? Can you repeat the important sentences??